Legal
Data Deletion
Last updated: 23 October 2026
How to request deletion
Email contact@buynew.in from your registered email address with the subject “Data deletion request”. Mention the name on the account so we can match it. To protect your data we can only action requests sent from the account's own email address.
We confirm by email within 5 working days and complete the deletion within 30 days.
What gets deleted
Your account: name, email address and login credentials.
Your profile details and any preferences stored with your account.
Personal details attached to your orders, such as the email used for activation.
What we must retain
Some records are kept because Indian accounting and tax rules require it: order IDs, amounts, payment status and verification notes for completed orders. These are stripped of personal identifiers where possible and are never shared or published.
Records of confirmed payments may also be retained to defend against payment disputes or fraud claims.
Orders in progress
If you request deletion while an order is still pending payment verification or activation, tell us whether to complete that order first. Deleting your account before a payment is verified means we cannot match your UTR to your order, and the payment cannot be applied.
Deleting the account yourself
You can also remove account data directly: log in, and contact us from the account email to have the remaining data cleared. If you no longer have access to the account, email us from that same address and we will handle the request manually after verification.
Questions
Anything unclear about deletion or what we keep? Write to contact@buynew.in or see our Privacy Policy for the full picture of what we collect and why.
